Privacy Policy

Primal Medical and Wellness is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website.

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This policy applies only to information collected through our website and does not replace or supersede our Notice of Privacy Practices, which governs how protected health information (PHI) is handled in compliance with HIPAA.

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Information We Collect

Personal Information You Provide

We may collect personal information when you voluntarily submit it through our website, including:

• Name

• Phone number

• Email address

• Appointment request details

This information is collected when you:

• Submit a contact or appointment request form

• Request information about our services

Please do not submit sensitive medical information through website forms unless specifically instructed to do so.

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Automatically Collected Information

When you visit our website, certain non-identifying information may be collected automatically, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

This information is used for website analytics and to improve site functionality and user experience.

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How We Use Your Information

Information collected through this website may be used to:

• Respond to appointment requests or inquiries

• Contact you regarding scheduling or next steps

• Improve website performance and usability

• Maintain website security

We do not sell, rent, or trade your personal information.

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Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. You may choose to disable cookies through your browser settings, though doing so may affect certain features of the site.

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Third-Party Services

Our website may include links to third-party services or platforms, such as:

• Patient portals

• Mapping services

• Embedded tools or forms

We are not responsible for the privacy practices of third-party websites or services. We encourage users to review the privacy policies of any third-party platforms they access.

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Data Security

We take reasonable measures to protect the information submitted through our website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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Protected Health Information (PHI)

Protected Health Information (PHI) is not governed by this Privacy Policy. PHI is handled in accordance with our Notice of Privacy Practices, which outlines how medical information is used and protected under HIPAA regulations.

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Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📞 Phone: (478) 390-6984
📧 Email: Walker.T@primalmedicalandwellness.com
📍 Address: 1031 Keith Drive, Suite 101, Perry, GA 31069