Patient Information
Everything You Need to Prepare for Your Visit
Primal Medical and Wellness is committed to making your experience as a patient simple, clear, and stress-free. Below you’ll find information on scheduling, patient registration, forms, policies, and what to expect before your visit.
How to Schedule an Appointment
New patients may schedule an appointment in one of the following ways:
Call Our Office
Request an Appointment Online
Submit an appointment request using our contact form. A member of our team will contact you to confirm your appointment and provide instructions for patient portal access and pre-registration.
Appointment requests are reviewed during business hours. Same-week appointments may be available.
Patient Portal Access
Once your appointment is scheduled, you will receive instructions to complete pre-registration through our secure patient portal.
Pre-registration allows you to:
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Complete intake forms
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Review policies
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Update medical history
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Communicate securely with our office
What to Bring to Your First Appointment
Please bring the following to your visit:
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All current medication bottles
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A copy of your immunization record (if available)
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Arriving prepared helps us provide the most accurate and efficient care possible.
Patient Registration Forms
To help streamline your first visit, please complete the appropriate forms prior to your appointment.
New Patient Intake Forms
Patient Consent Forms
Medical Records Release Form
To ensure continuity of care, please complete the Medical Records Release Form, authorizing us to request your prior medical records.
Forms Completion Fees
Our practice receives requests to complete various patient forms, including insurance, disability, FMLA, and other documentation. Completion of these forms requires medical expertise and review of your medical records.
MUST HAVE: Legible Patient Name, Date of Birth, Signature and Date.
We will fill in the form once you provide the doctor or specialist.
Forms may include:
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FMLA
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Disability forms
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Home health forms
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Parking affidavit / handicap forms
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Adoption forms
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Sports or school physical forms
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Nursing home or assisted living forms
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Jury exemptions
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Miscellaneous letters
Important Notes:
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Fees are based on form length and complexity
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Payment is required prior to release of completed forms
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Requests are processed in the order received
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Please allow approximately one week for processing
Medical record requests are priced individually. Please contact our office for details.
These fees are not billable to insurance and are the patient’s responsibility.
Appointment Policies
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Arrival Time
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First appointment: arrive 30 minutes early
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Follow-up appointments: arrive 15 minutes early
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Patients arriving more than 15 minutes late may need to reschedule and may be considered a no-show.
Cancellation & No-Show Policy
Appointments must be canceled at least 24 hours in advance.
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No-show fee: $35
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Fees are not covered by insurance
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Fees must be paid before scheduling the next appointment
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Two missed appointments may result in dismissal from the practice.
Billing & Financial Responsibility
Insured Patients
We file claims directly with your insurance provider.
Patients are responsible for:
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Co-payments
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Deductibles
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Co-insurance
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Any non-covered services
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Co-payments are due at the time of service. A $5 billing fee applies if billed later.
Self-Pay Patients (Effective 2026)
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New patient visit: $150
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Subsequent visits: $85
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Additional labs, procedures, or diagnostics may incur extra costs and will be discussed in advance.
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Wellness services are cash-based and must be paid in full at the time of service.
We’re Here to Help
We understand that navigating healthcare can feel overwhelming at times. Our team is committed to clear communication, thoughtful care, and supporting you every step of the way.
If you have questions about scheduling, forms, policies, or what to expect as a patient,
please don’t hesitate to reach out.